Returns Policy

Returns Policy for Natural Organic Products

At The Sacred Honey Bee, we are committed to providing you with the highest quality natural organic products. We understand that occasionally, you may need to return a product. To ensure a smooth returns process, please read and understand our returns policy outlined below:

Return Conditions:

1. Eligible Products: We accept returns for natural organic products purchased from The Sacred Honey Bee within 30 days from the date of purchase.

2. Product Condition: Products must be returned in their original, unopened, and unused condition. We cannot accept returns for products that have been opened, damaged, or are not in their original packaging.

Return Procedure:

1. Contact Us: If you wish to initiate a return, please contact our customer service team at [email protected] to notify them of the return and provide the following information:
– Your Order Number
– Product(s) to be returned
– Reason for the return

2. Return Confirmation: Our customer service team will provide you with a Return Authorization (RA) number and instructions for the return process.

3. Pack and Ship: Pack the product(s) securely in their original packaging and mail them to the provided return address. Please ensure that you include the RA number on the outside of the package.

Return Costs:

1. Postage Costs: Customers are responsible for the postage costs associated with returning the product(s) to us.

2. Replacement: We are happy to replace the returned product(s) with the same or a similar item, free of charge.

Refund Policy:

Please note that we do not offer refunds for returns. We provide replacements for eligible returned products.

Questions or Assistance:

If you have any questions or need assistance with the returns process, please feel free to contact our customer service team at [email protected].

Thank you for choosing The Sacred Honey Bee for your natural organic product needs. We appreciate your business and are dedicated to ensuring your satisfaction with our products.

 

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