Delivery & Shipping

At The Sacred Honey Bee, we are committed to providing you with a seamless and reliable shipping experience. Here is our shipping policy to guide you through the process:

1. Order Processing: We strive to process and dispatch your order within 2 business days of your purchase. Orders placed on weekends or public holidays will be processed on the following business day.

2. Shipping Carrier: We exclusively use the services of Australia Post for the delivery of your orders. Australia Post is a trusted and efficient postal service provider with a wide network across the country.

3. Delivery Times: The delivery times may vary depending on your location. Australia is a vast country with diverse geographic regions, and this can affect delivery times. Typically, you can expect the following estimated delivery times:

   – Metropolitan Areas: 2-5 business days
   – Regional Areas: 5-7 business days
   – Remote Areas: 7-10 business days

Please note that these delivery times are approximate, and there may be occasional delays due to unforeseen circumstances such as extreme weather conditions or other factors beyond our control.

4. Tracking: Once your order is dispatched, we will provide you with a tracking number so you can monitor the progress of your shipment.

5. Shipping Costs: Shipping costs will be calculated at checkout and are calculated by Australia Post postage rates.  You can view the shipping cost during the checkout process.

6. Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any potential delivery issues. We are not responsible for orders lost due to incorrect or incomplete address information.

7. Order Updates: You will receive email notifications to keep you informed about the status of your order, including order confirmation, dispatch, and tracking information.

8. International Shipping: Currently, we only offer shipping within Australia. We do not provide international shipping services.

9. Customer Support: If you have any questions or concerns regarding your order or the shipping process, please do not hesitate to contact our customer support team. We are here to assist you.

At The Sacred Honey Bee, we value your business, and we make every effort to ensure that your order reaches you in a timely and efficient manner. If you have any specific shipping requests or inquiries, please feel free to reach out to us. Thank you for choosing us for your shipping needs. 

 

SHIPPING DISCLAIMER

At The Sacred Honey Bee, we take great care in packing and processing your orders to ensure they are delivered safely to your doorstep. However, it’s important to note the following disclaimer:

1. Packing and Processing: We take all necessary precautions to pack your orders securely and entrust them to Australia Post, a reputable postal service. Our commitment is to provide the best service possible in ensuring your order’s safe and timely delivery.

2. Limitation of Liability: While we make every effort to protect your order, we cannot be held liable for any damage or loss that may occur during transit. Once your order leaves our facility and is in the hands of the shipping carrier, it is subject to their terms and conditions.

3. Missing Packages: If your package does not arrive within the expected delivery timeframe or if you suspect it is lost in transit, please contact us promptly. We will work diligently to assist you in tracking your order through Australia Post’s systems and, if necessary, open an inquiry or claim on your behalf.

4. Address Accuracy: It is your responsibility to ensure that the delivery address provided during the order placement is accurate and complete. We cannot be held responsible for orders that are not delivered due to incorrect or incomplete address information.

6. Force Majeure: We are not liable for delays or failures in delivery that result from circumstances beyond our control, such as natural disasters, severe weather events, or disruptions in the postal service.

We understand the importance of receiving your order in perfect condition and will do our best to assist you in the event of any issues. Please reach out to us if you have any concerns about your order’s delivery. Your satisfaction is important to us, and we are here to support you throughout the shipping process. 

 

 

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